Hey guys, the website says Superhero supports Automated Trade Importing but I can’t figure out how it works. Superhero doesn’t send confirmation emails!! Any help would be great!!
Hey Ben, it is definitely a bit strange that Superhero doesn’t by default send your trade confirmations… I am not very familiar with their platform, is it not possible to configure any settings to make them do it?
I think the way people are currently getting around it, is by downloading the trade confirmations (that can be found here: Where can I find the Trade Confirmation for my order? - Superhero), and manually forwarding each of the pdfs to their Navexa Link email address.
This is definitely not ideal, as it is not “automated” at all…
So as of today’s date, I think the workarounds would be to either:
- Send an email to your Navexa Link address with all your new trades attached
- Just use the Superhero file importer
Both methods will prevent duplicate trades from being entered.
Sorry that this doesn’t make your experience a whole lot easier!
Hey @Ben - I reached out to Superhero’s support, and in regards to automatically sending the PDF’s they said:
Unfortunately not at the moment, but I will pass this on to the engineering team as a suggestion.
Hopefully it will happen, but no guarantee.
Hey Nick, cheers for your response. I guess it’s not really “automatic” yet, but tricky given the way Superhero runs their trade confirmations.